PRIVACY POLICY – FRUITLANDBD
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Last Updated (Terms of Use): July 29th, 2026.
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Effective Date (Privacy Policy): September 01st, 2026.
Fruitlandbd values your privacy. In this Policy, we describe how we collect, use, and share your personal information when you visit our website, www.fruitlandbd.com, to purchase fresh fruits, seasonal items, and fruit baskets, or use our services. If you have any questions, you can contact us at contact@fruitlandbd.com.
A. Collection of Your Personal Information
1. What We Collect
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Personal Information: Information that can identify or contact you, such as your name, address, email address, and phone number.
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Consumers: When you register an account or buy fruits and baskets, we collect your name, postal code, phone number, email address, and delivery addresses. You may also share demographic information or leave reviews and feedback.
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Partners and Vendors: If vendors create an account, they must provide personal contact details, bank details, and identification information to maintain top-tier service quality.
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Chat and Call Records: We may record customer support chats or calls made through virtual numbers to protect privacy, monitor service quality, and resolve order disputes.
2. Social Networking Sites
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If you log in using social media accounts like Facebook, we collect basic profile details (such as your name, profile picture, and email address) according to their platform rules.
3. Automatic Information & Cookies
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We use cookies, web beacons, and tracking technologies to collect browser details, IP addresses, page views, and device types to optimize your shopping experience for exotic and seasonal fruits.
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You can choose to disable cookies through your browser settings, though certain website features might not work properly.
B. How Fruitlandbd Uses Your Information
We use your information to provide a superior shopping and delivery experience, which includes:
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Registering your account and fulfilling your fruit and basket orders across Bangladesh.
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Providing customer support and managing delivery inquiries.
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Processing secure payments through third-party gateways.
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Sending promotional emails about new exotic fruit arrivals, seasonal discounts, and fruit basket offers (you can opt-out anytime).
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Resolving disputes, preventing fraud, and enforcing our Terms of Use.
Disclosure of Information
We may share your information with trusted partners only under specific circumstances:
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Service Providers & Couriers: Trusted vendors and delivery partners necessary to ship your fruit orders safely.
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Legal Compliance: To comply with legal processes, protect our rights, or cooperate with law enforcement.
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Business Changes: In the event of a merger, acquisition, or sale of assets, user data may be transferred to the successor entity.
Links to External Websites
Our website may contain links to external sites or social platforms. We are not responsible for the privacy practices or content of those external websites.
Updating or Deleting Your Information
You can review, correct, or delete your personal information by logging into your account profile settings. While we will remove your information upon request, we may retain certain transactional records as required by law to prevent fraud or resolve disputes.
Your Choices & Account Protection
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Promotional Emails: You can opt-out of marketing emails by following the unsubscribe link, though transactional emails about active fruit orders will still be sent.
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Password Security: Your password is the key to your account. Keep it safe and confidential; you are solely responsible for all actions taken through your account.
Privacy Policy Updates
Fruitlandbd reserves the right to modify this policy at any time by posting updates on this page. Your continued use of the website means you accept the updated terms.
